Tri-Star's Policies

  • Cancellation Policy: Request for refunds must be made in writing prior to the student's third registered class day. Refunds will not include the registration fee or any classes that have already taken place. Contact our office or visit us in person during regular office hours for more information.

  • No child may participate without proof of primary health/accident insurance coverage. A current waiver must be signed each year in the FALL. Tri-Star Gymnastics assumes that any parent/guardian whose child participates in sports activities has taken steps to assure there is medical or accident insurance to cover potential injury to the child. 

  • Students will not be permitted to attend class if they are more than 15 minutes late or if they are not properly dressed for safe participation. 

  • After their first class, all students must be able to enter class without a parent or guardian accompanying them. 

  • Make-up policy: Beginning in the Fall Session, students will be allowed 2 make-ups per session: 1 make-up class (pending availability), and 1 free family fun session. Make-ups must be pre-arranged. There is no fee credit for missed classes during the school year except for a class "cancelled by Tri-Star.  

  • There is a $15 service charge for each returned check. The check amount as well as service charge must be paid in cash.

  • Parents are asked not to discuss with their child's coaches during the regularly scheduled classes. Wait until the end of the class to ask questions, or telephone the gym and leave a message for the coach to call you back.

  • Parents may observe their children from the bleacher area but are not allowed to coach their children from the side-lines during class; nor are they or any guest allowed on any equipment. When using the washroom, you must use the designated walk-way; do not walk under the bars.

  • When children are dismissed from class, they must remain inside the building until they are picked up. Children may not run up and down the sidewalks before or after class. Siblings are not to be left on the premises unattended, nor are they allowed to use ANY equipment, or telephone without permission and adult supervision.

  •  You will be contacted if a coach recommends that your child be moved to a more appropriate class level. Children will be dropped from a class if their behavior interferes with safety or is chronically disruptive. 

  • As much as we try, we are unable to guarantee safety of all our student's personal possessions. We will not be held responsible for lost or stolen items from your child's cubby. Please do not send your children to class with money, valuable jewelry or any other treasured item.

  • TSG is a smoke-free and alcohol-free environment. Please do not allow children to eat at the bleachers or when walking to and from the washrooms. Feel free to use the table and chairs we provide for this use.

  • Photographs are occasionally taken of classes and participants and will be used in our annual yearbook and on our website. Please contact the office if you do not want your child included in the yearbook, website, or on social media.